Blog: 2012

13 Jul 2012

Data Recovery - DIY vs The Pros

Even though your small-medium business (SMB) follows a regular schedule for data backup, the possibility of losing some (or all) of your data lurks just around the corner.

Regardless of w ... Read More

20 Jun 2012

Windows 8 Features for the Corporate World

Sankaran Ganapathi

Since the preview of Windows 8 was made available to users, the industry had been buzzing with news and rumors about the upcoming operating system edition. Microsoft has stated clearly and oft ... Read More

11 May 2012

Laser Printer Color Drum Drive Assemblies

Joe Churma - Hardware Technician

A customer brought in an HP Color LaserJet 5550 printer to Terminal to be repaired.  It had been in an environment that had concrete dust in the air and was making a hideous grinding noise.

... Read More

4 May 2012

Locked Out of Windows

Dennis Foote – Systems Engineer

Just recently, I had a client locked out of Microsoft Windows and they knew they had the right password and username. The user stated that they could log into Windows just a short time before and t ... Read More

24 Apr 2012

What is GovCloud?

Sankaran Ganapathi

Terminal technicians take questions about GovCloud and its impact on cloud computing.

What is GovCloud?

GovCloud is an initiative by the US Government ... Read More

15 Mar 2012

Pinterest - A Basic Overview

Are you burned out on social media? Then you won't be thrilled to hear that a new social media site is gaining traction. However, you might be interested to learn that this new site, Pinterest, ... Read More

13 Mar 2012


“Bring Your Own Device” Creates New Challenges for IT Service Professionals

It was not long ago that work and play were activities for two very different times and places. Work occurred in corner offices and cubicles, generally between the hours of 9:00 and 5:00. Everythin ... Read More

29 Feb 2012

The Mouse - Good Night and Good Luck

Mouse-free computing is something we have just begun to taste. We have touchscreens on many devices including tablets, phones, and e-readers. These let us access the web; send texts, and emails all ... Read More

29 Feb 2012

Your Small Business and Data Security

When looking at data security, many people think they have plenty of systems and precautions in position to keep their information safe. Sure, you may have antivirus software and you may even updat ... Read More

24 Feb 2012

An Analysis of Smartphone Charge Pads

You use your smartphone to order movie tickets, download your favorite songs, and make online reservations at the new French restaurant. However, if your smartphone battery dies, you can't do a ... Read More

15 Feb 2012

Not All Tech is Successful

In recent years iPads, smartphones, and Kindles have been some of the most desired gadgets on the market. But not all tech is created equal. Companies can’t predict what's going to become ... Read More

20 Jan 2012

False Positive

Kris Hewes - Hardware Technician

This week I had to deal with a laptop that was shutting down with a thermal issue, or so it said.

I booted up some temperature software and let it run.  Well, after an hour, I saw th ... Read More

20 Jan 2012

Is the Cloud Secure? Part 2

The cloud has been a great thing for small business owners fighting through tough economic times. Instead of purchasing pricey enterprise software, business owners can save their dollars by accessi ... Read More

18 Jan 2012

How Secure is Cloud Security? Part 1

There are numerous benefits to cloud computing. Backing up important data makes it easily accessible to everyone in your company and frees up space on your servers. You most likely have many concer ... Read More

13 Jan 2012

Simple Fix for a HP LaserJet 3300

Kris Hewes - Hardware Technician

This week I want to write a quick blog about a nice quick fix I came across when repairing a printer. The printer was a HP LaserJet 3300 that was having trouble printing.

When it was powe ... Read More

11 Jan 2012

Using Netstat Command

Dennis Foote - Systems Engineer

Netstat can be used to find out various things about what’s going on with your connections to the internet or your network behind the scenes of your OS. I have used Netstat to find things lik ... Read More

11 Jan 2012

Happy Birthday to Segway

It wasn’t that long ago that inventor Dean Kamen believed his two-wheeled personal transportation device, the Segway, would transform transportation. Sadly, the Segway has grown to be synonym ... Read More

6 Jan 2012

SOPA and You

Kris Hewes - Hardware Technician

I have been following the outcry regarding the SOPA bill ( H.R. 3261) this week as it is big news over the net. The Stop O ... Read More