Kristen Hewes - Hardware Technician
This week, I want to talk about recovery disks. New computers usually come with recovery disks. These are the disks that have a preloaded version of Windows on them. (It is the version that came with the system when you bought it.)
I am guilty of this myself; I have been known to throw them out, thinking that I will not need them. Please put them away somewhere - it does not matter as long as you can find them again. I have often been asked by a customer to save their data from a failing hard drive only to find out that they do not have the recovery disks. This is a problem in 2 ways:
- It slows down the repair of the computer. Unless you have a copy of Windows lying around, those disks are needed to get your new hard drive up and running again.
- It will cost you more money. If your laptop is out of warranty, the manufacturer will charge you for recovery disks or you will have to buy another copy of Windows.
These disks usually have a bunch of bloatware on them and you do not have to install it all, but they also come with a full set of drivers for the machine. This can cut down on the time needed to search for them, making the whole process just that much smoother.
Have a great weekend!