Kristen Hewes - Hardware Technician
This week, I had a laptop come in that was tiny, an itsy bitsy thing, and it was still classed as a commercial laptop. Well, it was getting a fan error but was still booting up. I went to the manufacturer's website and checked it out. I found a service advisory note from them claiming that this was a bios error and could be fixed with a bios flash.. Easy enough!
I downloaded the fixed bios and flashed it. And, all was right with the world - or was it?
It turns out that the fix was not a fix and the customer came back in with the same error. I checked the bios myself to make sure that it was the right one, and it was. So, the flash was not a super hero, and did not save the day.
Time to order a fan!!!
Have a great weekend!