On-Site Support

On-Site Support

When necessary, Terminal’s technicians will travel to our customers' offices. Some problems, like the following, cannot be solved remotely:

  • Hardware failures
  • Printer failures
  • Power issues
  • Adding devices to network

For customers subscribed to Terminal’s managed services plan, site visits do not incur any additional costs and fees. All troubleshooting, whether remote or on-site, is covered under the flat-rate plan.

Greater Boston On-Site Support

Terminal services the Greater Boston area in eastern Massachusetts. Please contact us to determine if your business is located within our service area.