Disaster Recovery
Preparation is key for dealing with emergencies caused by a system failure or natural disaster, such as power failure, fire, flood, or malware infection. Read more...
Emergency Support
Terminal's Emergency Support:
Critical downtime and disaster recovery tasks are handled promptly, for no additional cost beyond the monthly flat rate fee.
Remote Support
Providing support remotely saves time and money, by eliminating the hours and associate expenses required for travel to a customer’s site. Read More...
On-Site Support
When necessary, Terminal’s technicians will travel to our customer’s site. For customers subscribed to Terminal’s managed services plan, site visits do not incur any additional costs and fees. Read More...
Network Downtime
When a serious problem such as hardware failure, loss of power, or network connectivity loss occurs, Terminal’s staff prioritizes the ticket, creates a plan of action, and sends the closest available engineer to the site if the problem cannot be resolved remotely. Read more...
Slow Networks
While network downtime is a showstopper issue, networks with slow performance can also be crippling to a business. There are many causes for slow network performance. Terminal can help you identify and solve them. Read more...