"Thank you for all the great work you did over the past couple years. It would not have been possible to solve many of the problems we faced and projects we completed without your knowledge, skill, and quick thinking."
Charlie Nims | Systems Administrator | DentaQuest, Inc. Boston, MA.
"In November of 2008, Terminal completed a network upgrade for the Lawrence Housing Authority. The project consisted of the replacement of 50 work stations, one exchange server, one file/print server, and one virtual server, with associated software. The network consisted of six sites scattered throughout the City, connected via VPN. All 50 email accounts were established and all user files were migrated from old to new. 99% of the work was done in the background and after office hours. The downtime was minimal (approximately 3 hours per user). We are satisfied with the performance of Terminal and continue to use their service by the advance purchase of 200 service hours that are consumed on an as needed basis."
Peter Sirois | Director of Construction & Design | Lawrence Housing Authority
"We were concerned about the costs of services we were receiving from our former IT provider. There were several routine services we knew we could do ourselves and I expressed several concerns about the fact we were left in the dark. In other words, we were nickeled and dimed for things we could have been easily trained to do ourselves.We procured a few bids for alternative IT providers and Terminal understood our needs. They provided us with a very reasonable service contract. They performed a comprehensive evaluation of our infrastructure and presented us with a viable solution to ensure we would have up to date equipment. We have had a great working relationship for almost 8 years and they have greatly exceeded our expectations."
Jeff Cushing | Chief Financial Officer | The Niles Company
"We here at the MBTA choose to work with Terminal because they handle all of our IT issues with ease. Terminal.com is very easy to work with. All we have to do is pick up the phone, and we have a real person to work on our issues. They are very personable and we like to see Brian and his team in person. Most of the time they can answer our questions over the phone, but we do occasionally like to see them in person. There is never a question they can’t answer. They can handle any issue we are faced with.
I recommend anyone who needs assistance with their computers and their IT network to call Brian at Terminal."
Victor Wong | Senior Buyer | Massachusetts Bay Transit Authority
"Terminal has been an extremely valuable partner over many years. Their availability and responsiveness allows us to focus on our business because we know our networking is safe in their hands."
Karen de Vos | Director | Truck Courier, Inc.
"Terminal is the perfect complement to our internal IT resources. They provide us with valuable insights into how to approach our IT projects and help implementing them when needed. They are highly responsive to our needs - a great partner overall."
Ryan Hanson | IT Manager | Newton Free Library
"The Halifax Police use Terminalto set up, update, and maintain our network; both in-house and mobile units. Terminal keeps me informed about new equipment that comes available to improve my network and I also order new computer related equipment directly from them. We are a public safety department and they have staff that know what to do and are available almost around the clock.
We decided to work with Terminal because we interviewed several other companies and Terminal had the staff and the setup to have more than one person know my system, which was important because we run 24/7. They also maintain their state bid, saving me trouble and time going out to bid every time we need to purchase service or equipment."
Chief Michael Manoogian | Police Chief | Halifax Police Department