Posted by Gene Bellotti on Mon, May 10, 2010 @ 12:00 AM
Terminal sales and support experts Sankaran Ganapathi and Brian St. Marie were recently interviewed by TechTarget's SearchNetworkingChannel.com regarding Apple's recent moves to position itself in the business channel. As a leading IT sales and service company for over 25 years, Terminal is uniquely positioned to illustrate how Apple's move will affect small, medium, and enterprise businesses in the years to come.
TechTarget, a leading online technology media company, gives technology providers ROI-focused marketing programs to generate leads, shorten sales cycles, and grow revenues. With its network of more than 60 technology-specific websites and more than 7.5 million registered members, TechTarget is a primary Web destination for technology professionals researching products to purchase. The company is also a leading provider of independent, peer and vendor content, a leading distributor of white papers, and a leading producer of webcasts, podcasts, videos and virtual trade shows for the technology market. Its websites are complemented by numerous invitation-only events.
SearchNetworkingChannel is a network management-focused Web site that provides value-added resellers (VARs), systems integrators, information technology consultants and other information technology resellers with the latest network management reseller news, tips and expert advice.
Read the full article on SearchNetworkingChannel.com:
Apple channel program transforms: How service providers should prepare
Posted by Gene Bellotti on Thu, Apr 22, 2010 @ 12:00 AM
In honor of Earth Day, TES introduces a new green solution for customers with Windows Active Directory networks using the EPA’s EZ GPO.
EZ GPO is a free tool for network administrators who run Windows Active Directory and manage client workstations using Group Policy Objects (GPOs). EZ GPO provides Group Policy Objects for centrally configuring power management settings, as they are not native in Windows 2000 or XP.
EZ GPO at a Glance:
• Provides centralized control of user power management settings (monitor power management, system standby, and hibernate) in Windows 2000 and XP
• Requires no special hardware or network processes
• Is offered under a BSD style open source license and has no licensing fees
How it Works:
• Uses an automated installer
• Contains one binary application that runs as a service and one that runs on login under each user's account
• Reads the desired power management settings that are set using GPOs in integer and string value format
• Allows changes to power management settings using Microsoft's core Application Programming Interface
• Intelligently selects only capable computers when activating "system standby." (Computers generally capable of using system standby reliably run Windows 2000 or XP with Pentium 4 chip sets capable of S3 standby mode.)
Unlike Windows XP, Power Management in Vista and Windows 7 can also be controlled through Group Policy. Windows Server 2008 can enable Group Policy for Vista and Windows 7 PCs; additionally, Windows Server 2000 or 2003 can enable Group Policy on Vista or Windows 7 domains with a few simple steps, but must be managed from a Vista or Windows 7 workstation by a user logged in with administrative rights to the domain.
Learn more about how to make your network green by contacting TES today!
Posted by Gene Bellotti on Tue, Mar 16, 2010 @ 12:00 AM
Terminal Exchange Systems has selected GetSet Marketing to launch a new website which demonstrates a new view of TES's world class IT services. Up and running now, the website presents TES's role as a longstanding member of the Boston community and illustrates the skill and professionalism of TES's people.
“For over 25 years, TES has been dedicated to customer satisfaction,” says TES President S. Ganapathi. “Our new webpage was built from the ground up with this in mind. It represents a new way for existing and potential customers to learn about all the great services we offer to the Greater Boston area and speak about their experiences with TES.” From the top down, TES puts the customer first, delivering solutions on time and on budget. TES maintains this standard of quality service through prompt and effective response to customer's servicing needs; the Testimonials section of the website provides ample evidence of TES's ability to create and maintain excellent relationships with clients.
TES is committed to evolving and changing with the advancement of technology; this new partnership allows TES to clearly communicate the advantages TES has to offer businesses as a one stop provider for all of their IT needs, from IT consulting to serving as a certified warranty repair center to building innovative network hosting solutions. The new website emphasizes TES's leadership in technology solutions through constant training and certification, including being a Microsoft Certified Gold Partner and a Cisco-Certified Small Business Specialist. Comprehensive links to TES's product partners lay out the numerous companies TES works closely with to supply customers with the most expert, up to date support possible.
GetSet Marketing was founded in 2001 with the mission to provide services including website development, brand identity, and graphic design. Other customers include Hasbro and the Springfield Business Improvement District. By selecting GetSet, TES is able to establish a web presence that accurately reflects TES's professional identity.
Located in Brookline, TES has made it a priority to remain involved and engaged with the Greater Boston area community. TES has used this new website to further their commitment, including efforts to help customers go green. Additional tools such as a twitter feed allow current and prospective business partners to keep up to date on TES's constant efforts to grow and improve as an IT provider.
Posted by Gene Bellotti on Mon, Feb 01, 2010 @ 12:00 AM
Terminal Exchange Systems is proud to announce that they have passed the rigorous recertification requirements to have their Microsoft Gold Certified Partner status renewed. Gold Certified Partners are the top level of Microsoft solutions independent partners, representing the highest level of competence and expertise with Microsoft technologies, and have the closest working relationship with Microsoft. Though all Microsoft Certified partners must meet high standards for training delivery, facilities, and customer satisfaction, Gold Certified Partners are the elite, held to an uncompromising level of excellence.
In order to obtain recertification, TES has had to meet stringent requirements and pass a careful review. TES must employ a number of Microsoft Certified Professionals who have a demonstrated level of technical expertise and the proven ability to deliver solutions featuring Microsoft products, including passing certification exams developed by Microsoft. Another key requirement is developing Microsoft Competencies, a standard that can only be met after meeting individual certification requirements and obtaining at least three Microsoft-Competency-specific customer references for projects delivered in the last year. Perhaps most importantly, in order to renew their certification TES had to engage in a comprehensive customer satisfaction survey; TES established that customers were getting the level of service expected of a Gold Certified Partner. TES has focused on exceptional customer service throughout their 15 year existence and Gold Certification spotlights these efforts.
Recertification indicates that TES has maintained this superior level of knowledge and performance over time, continuing to deliver the best possible quality of service to their customers. Gold Certification acknowledges TES's expertise in areas including infrastructure, networking, collaborating, project planning, and other leading edge disciplines. TES can promise their customers the very best in consulting, training, implementation, maintenance/support, and hosting services.
In addition, Gold Partner Certification allows TES the opportunity to work closely with Microsoft to enhance their products and services. Gold Partners have 24 x 7 x 365 access to collaboration with Microsoft as well as to a suite of tools to assure maximum possible project results for their customers. Regular interaction insures that TES stays on top of the newest, most cutting edge solutions in the always changing world of Information Technology.
Posted by Gene Bellotti on Tue, Jun 24, 2008 @ 12:00 AM
TES was chosen as the primary contractor to fulfill the needs of the MBTA. Lt. Governor Timothy P. Murray and TES president GP Ganapathi
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Joined by state and local officials at Long Wharf, Lieutenant Governor Timothy P. Murray announced the availability of Wi-Fi service on MBTA commuter boats, providing customers free connection to the Internet using laptops or other web – enabled devices. Eleven vessels are now equipped with Wi-Fi capability. The service is available immediately.
“Providing internet access on commuter boats will allow people to make the most of their commute,” said Lt. Governor Timothy Murray. “It is one more way we are trying to make public transportation work for the residents of the Commonwealth.”
Today’s announcement was part of the Patrick/Murray Administration’s overall celebration of Water Transportation Awareness Week, and the importance to further promote the benefits of water transportation services to citizens of the Commonwealth. Approximately 4500 daily customers commute on MBTA’s Commuter Boat services from Quincy/Hull to Long Wharf and Logan, Hingham to Rowes Wharf, and Inner Harbor Service from Long Wharf to Charlestown.
“The Governor and Lt. Governor understand that accessible and convenient public transportation is good for commuters, good for our economy, and good for the environment, “said Transportation Secretary Bernard Cohen. “Internet access for boat commuters is one more way to attract more people into the public transit system,” said Transportation Secretary Bernard Cohen.
In FY 2007, the MBTA water transportation routes carried over 1.4m customers. This year, ridership to Boston is up 9% from Hull and up 3% from Quincy. Georges Island ridership from Quincy is up 16%. Ridership overall on the MBTA is up 6.2%.
Noting that people are changing their commuting patterns and making smarter choices, MBTA General Manager Daniel A. Grabauskas said, “Water Transportation has become a popular alternative to driving, continuing to demonstrate that customers are taking advantage of the wide variety of T services being offered.” “By providing a number of convenient and reliable transit options, the T will maintain its customer base and attract new riders,” said Grabauskas.
With the recent upsurge in gas prices, the MBTA continues to promote water transportation as a viable alternative to driving. Most recently, two direct trips from Hull to Boston have been added to the morning weekday schedule, departing Hull at 7:55 a.m. and 8:55 a.m. More customer service enhancements include the installation of recycle bins on board the Inner Harbor Ferry and the Quincy/Hull commuter boat services; and the availability of two new ticket kiosks at Long Wharf/Central Wharf and at the Charlestown Navy Yard. In addition, recent improvements to commuter boat information on the T’s website will provide customers with more information about each boat terminal, and improved access to schedules and fares.
"Last year, Logan was ranked the "Easiest Airport to Get To" and water transportation is a great cost-effective way to get to the airport," said Ed Freni, Massport's Director of Aviation. "We have a variety of water transport services that connect Logan with downtown Boston and the
South Shore."
The MBTA’s Tenth Annual Water Transportation Awareness Week continues through Friday, June 27th. During the weeklong event, co-sponsored by the Boston Harbor Association (TBHA), ABC and Seaport TMAs, riders can enter on-board raffle contests featuring prizes from corporate sponsors including the Boston Celtics, the Boston Red Sox, New England Aquarium, the Children’s Museum, and Boston Harbor Cruises --Water Transportation Alternatives. In addition, the Boston Harbor Association will launch a new Boston Water Transportation website to promote all water services in Boston Harbor.