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The best way to be proactive with your printers (and plotters) is to pay attention to when you need maintenance kits or parts. You should periodically, say once a month, run a configuration and a supply status page on your printer. When you reach 20% of life left on one of the parts, it would be best to order one to have when you need it. This will enable the least amount of downtime and problems for your printer.
The maintenance kit parts or periodical parts are all considered to be consumable parts by printer manufacturers. Their lifetimes are not carved in stone. Most problems with such parts will usually occur when they have less than 20% of life left. Having this consumable kit or parts on-site will result in far less downtime because when you log a call on your printer and the field service technician arrives, you will have the part on-site and the printer can be repaired at that time! This is far better than having to place a call and being reactive and waiting for a consumable kit or part to come in and having a call that takes two visits on two different days. Please keep track of the lifetimes of your printers' parts and Contact Us for preventative maintenance.
Joe Churma - Hardware Technician
Give Us a Call 617-731-6319 and Ask a Professional IT Support Technician Any Questions You May Have!
It is important to install maintenance kits in LaserJet Printers, when the message shows up on the printers’ operator panels. I have worked with customers over the years that decide to only have the fuser assembly replaced or none of the parts replaced and then have the maintenance page count register cleared. It is true that in many cases all of the parts that are replaced with a maintenance kit have not started to fail and it is cheaper to just replace the fuser or no parts at all in the short term. But, in the long run it will cost you more.
OEM engineering departments have determined the optimum life expectancy of the parts in a maintenance kit. When a kit is not replaced at once, the separate parts will most likely all fail over a couple to a few months later. This results in a few service calls with labor charges and having to pay for eventually all of the parts that come in a maintenance kit separately at a higher cost than the cost of the complete set. The best course of action when the LaserJet Printer Operator Panel states that it is time for maintenance is to have a call logged for your printer to have the entire kit replaced. Again, in the long run it will cost you the least! Most all LaserJet Printer Maintenance Kit display trigger times are 150,000 to 325,000 pages of print at 4% to 5% fill.
Joe Churma - Printer Technician
IT Support, Products & Services Blog for Greater Boston & Cambridge